Privacy Policy

Topics

Introduction

This privacy notice discloses the privacy practices for Restrained Earth LLC and restrainedearth.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally indentifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will not share your information with any third party outside of our organization, other than as necessary to fulfull your request, e.g., to pay for an order online, or to ship an order.

How we use your personal information:

  • Secure Checkout: Orders placed and paid for online require certain information necessary for confirming that the person using the credit/debit card is the actual cardholder. This is in everybody's best interest. Your credit/debit card information is sent directly from your computer to the payment gateway, via a secure connection. We never store credit card numbers (in part or in full), expiration dates or security codes on any of our computers.
  • To positively identify/confirm customers and verify product/license ownership.
  • As a means of helping us identify how to improve our products and service.
  • Send occasional notices about such topics as changes in terms, conditions and policies; news letters and announcements about new and improved products, changes to building codes that may affect your use of our products, etc.
  • Keep you posted on latest product announcements, software updates, changes to building codes and standards and whether they may affect your use of our products, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by sending us an email.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email, phone or in writing (see the Contact page on our website):

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you (see Exceptions).
  • Express any concern you have about our use of your data.

We will honor your preferences as to:

  • Ways in which you prefer to be contacted (e.g., phone, email).
  • Your preferred phone number(s) and email address(es).
  • Specific days of the week and times of day during which you do or do not want to receive phone calls.

Exceptions: We keep permanent records on all of our customers and orders for purposes including tracking and verifification of product ownership, inventory tracking, etc. Some of this information may be changed/updated upon request at our discretion, as long as it does not inferfere with our ability to track required information.

Security

No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Restrained Earth LLC to intercept or access transmissions or private communications unlawfully. While we strive to protect your personal information, Restrained Earth LLC cannot ensure or warrant the security of any information you transmit to us. You acknowledge and assume this risk when communicating with Restrained Earth LLC electronically.

Restrained Earth LLC recognizes the importance of protecting sensitive customer information both online and offline, and takes the following precautions to protect your information:

All pages on our website are accessed via a secure connection. Where we collect sensitive information, including online ordering/payment and email, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in the address bar of your web browser, and "https" at the beginning of the address of the web page.

We also protect your information offline. Only employees who require your personal information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.